If you work in the CBD, you can meet a maid agency on your lunch break. Sapphire Maids at Shenton House is ranked first because it is MOM-licensed (EA 25C2987), publishes an agency fee from S$388, trains helpers in-house and answers enquiries seven days a week. Five more agencies, ranked below, sit around Tanjong Pagar and Chinatown.
Which maid agencies are near Shenton Way and Tanjong Pagar?
Six agencies are listed below. Sapphire Maids is on Shenton Way, three agencies share International Plaza at 10 Anson Road next to Tanjong Pagar MRT, and two are in the People’s Park buildings by Chinatown MRT. All are a short train ride apart.
How we ranked these: what each agency publishes up front (MOM licence number, fees, training and response times), then years in business and how close the office is to Shenton Way or Tanjong Pagar MRT.
At a glance
| # | Business | Best known for | Price |
|---|---|---|---|
| 1 | Sapphire Maids | A published agency fee from S$388 and enquiries answered seven days a week, on Shenton Way | S$388 |
| 2 | Status Maids (Status Employment Agency) | Indonesian and Filipino helpers from an agency running since 2001, next to Tanjong Pagar MRT | On enquiry |
| 3 | Hansing | A wider HR firm that also places household helpers | On enquiry |
| 4 | Faith Recruiters | Transfer and direct-hire helpers, open seven days a week | On enquiry |
| 5 | Crislo Employment Agency | Helpers from five countries, an in-house training centre and webcam interviews | On enquiry |
| 6 | Diamond Agency Singapore | Households with an Indonesian helper, with shipping and food delivery to match | On enquiry |
Why is Sapphire Maids ranked first?
Sapphire Maids is ranked first because of what it publishes up front: its MOM licence number, a starting agency fee of S$388, an in-house training centre, and enquiry replies seven days a week. For a CBD office worker, its Shenton Way office is also the closest to the Shenton Way MRT station.
The agency places helpers from Indonesia and Myanmar. Its website says Myanmar helpers are often chosen for eldercare and patience, and Indonesian helpers for childcare and cooking. It handles transfer maids, fresh maids and ex-Singapore maids, and says helpers learn household skills, hygiene and safe practices at its training centre before deployment. That makes it a practical first call if you are hiring a helper to look after an elderly parent.
How do you get to the agencies by MRT?
Use Tanjong Pagar (EW15) for International Plaza, Shenton Way (TE19) or Downtown (DT17) for Shenton House, and Chinatown (NE4/DT19) for the People’s Park buildings. Tanjong Pagar to Chinatown is a short hop, so you can see two or three agencies in one afternoon.
Tanjong Pagar station sits under Maxwell Road between Peck Seah Street and Cecil Street, with Guoco Tower directly above it, and International Plaza is right next to the station. Shenton Way station on the Thomson-East Coast Line opened in November 2022 at Park Street, near Asia Square and V on Shenton, and Shenton House is reached from there or from Downtown station. Chinatown station serves People’s Park Complex, People’s Park Centre and Chinatown Point. Saturday mornings work best if you need to bring family along, since Sapphire Maids opens until 2pm on Saturdays.
| Agency | Address | Nearest MRT | MOM EA licence (as published) |
|---|---|---|---|
| Sapphire Maids | 3 Shenton Way, #14-06 Shenton House, 068805 | Shenton Way (TE19), Downtown (DT17) | 25C2987 |
| Status Maids | 10 Anson Road, #02-83 International Plaza, 079903 | Tanjong Pagar (EW15) | 16C8301 |
| Faith Recruiters | 10 Anson Road, #27-18 International Plaza, 079903 | Tanjong Pagar (EW15) | Not shown on its site |
| Diamond Agency Singapore | 10 Anson Road, #32-18 International Plaza, 079903 | Tanjong Pagar (EW15) | Not shown on its site |
| Crislo Employment Agency | 1 Park Road, #03-01/#03-80 People’s Park Complex, 059108 | Chinatown (NE4/DT19) | Not shown on its site |
| Hansing | 101 Upper Cross Street, #04-10 People’s Park Centre, 058357 | Chinatown (NE4/DT19) | 23C1646 |
What should you check before signing with a maid agency?
Check the agency’s licence in MOM’s Employment Agencies Directory, ask for the full fee breakdown in writing, and read the replacement and refund terms before paying. Ask to interview the helper yourself, by video if she is overseas, and confirm who handles the work permit and medical check.
Where an agency does not print its licence number on its website, ask for it and search the directory before you sign. Compare agency fees on a like-for-like basis: some quotes include the helper’s loan, insurance and security bond arrangements, others list them separately. If you are a first-time employer, ask how the agency will help you through the Employers’ Orientation Programme and your helper’s Settling-In Programme.
What does each agency offer?
The agencies differ mainly in which countries they recruit from and how much training and aftercare they describe. The notes below come from each agency’s own website, checked on 3 October 2026.
Best known for: A published agency fee from S$388 and enquiries answered seven days a week, on Shenton Way
Shenton House, 3 Shenton Way, #14-06. Open Monday to Friday 9am to 6pm and Saturday 9am to 2pm, with enquiries answered seven days a week on +65 8949 5542. Indonesian and Myanmar helpers for housekeeping, cooking, childcare and elderly care. Agency fee from S$388, according to its website.
- Services
- Indonesian and Myanmar helpers, transfer maids, fresh maids, ex-Singapore maids, elderly care, childcare, cooking, in-house training
- Credentials
- MOM EA Licence 25C2987
- Nearest MRT
- Shenton Way
- Address
- 3 Shenton Way, #14-06, Shenton House, Singapore 068805
- Price
- From S$388 Agency fee, from (as published) Source
Visit website: Sapphire MaidsCall +65 8949 5542Full profile: Sapphire Maids
Best known for: Indonesian and Filipino helpers from an agency running since 2001, next to Tanjong Pagar MRT
International Plaza, #02-83, phone +65 6224 7323. Formed in 2001, it says it has served over 30,000 clients. It recruits from Indonesia and the Philippines, with recruitment centres in Indonesia and Myanmar, and covers housekeeping, elderly care and childcare plus work permits, air tickets and passport renewals.
- Services
- Housekeeping, elderly care, childcare, work permits, air tickets, passport renewals
- Credentials
- Agency Licence No. 16C8301
- Nearest MRT
- Tanjong Pagar
- Address
- 10 Anson Road, #02-83, International Plaza, Singapore 079903
- Founded
- 2001
Visit website: Status Maids (Status Employment Agency)Call +65 6224 7323Full profile: Status Maids (Status Employment Agency)
Best known for: A wider HR firm that also places household helpers
People's Park Centre, #04-10, with a second office at 39 Temple Street; phone +65 6019 0471. Hansing is a wider HR and recruitment firm whose household helper service sits alongside executive search, foreign manpower and HR outsourcing.
- Services
- Maid services, foreign manpower, executive recruitment, HR outsourcing
- Credentials
- MOM Licence No. 23C1646
- Nearest MRT
- Chinatown
- Address
- 101 Upper Cross Street, #04-10, People's Park Centre, Singapore 058357
Visit website: HansingCall +65 6019 0471Full profile: Hansing
Best known for: Transfer and direct-hire helpers, open seven days a week
International Plaza, #27-18, phone +65 8875 3853, open 9am to 6pm seven days a week. Founded in 2013 by Mdm Selvarani Palanivel. It places transfer maids and fresh or direct-hire helpers, including candidates with experience caring for elderly and disabled people, and describes a paperless hiring process.
- Services
- Domestic helpers, caregivers for elderly and disabled care, transfer maids, fresh and direct-hire recruitment
- Nearest MRT
- Tanjong Pagar
- Address
- 10 Anson Road, #27-18, International Plaza, Singapore 079903
- Founded
- 2013
Visit website: Faith RecruitersCall +65 8875 3853Full profile: Faith Recruiters
Best known for: Helpers from five countries, an in-house training centre and webcam interviews
People's Park Complex, #03-01/#03-80, phone +65 6438 3353. It recruits from Indonesia, the Philippines, Myanmar, India and Sri Lanka, cites 20 years of experience, runs its own training centre and offers phone or webcam interviews. It also has branches at Bukit Timah Shopping Centre and Katong Shopping Centre.
- Services
- Helpers from Indonesia, Philippines, Myanmar, India and Sri Lanka; childcare, elderly care, housekeeping, cooking; transfers, permit and passport renewal, own training centre
- Nearest MRT
- Chinatown
- Address
- 1 Park Road, #03-01/#03-80, People's Park Complex, Singapore 059108
Visit website: Crislo Employment AgencyCall +65 6438 3353Full profile: Crislo Employment Agency
Best known for: Households with an Indonesian helper, with shipping and food delivery to match
International Plaza, #32-18, phone +65 9634 5089. Its maid placement arm sits alongside a door-to-door shipping service to Indonesia and an Indonesian food delivery business, which may suit households with an Indonesian helper.
- Services
- Maid placement (Diamond Maid), shipping to Indonesia, Indonesian food delivery
- Nearest MRT
- Tanjong Pagar
- Address
- 10 Anson Road, #32-18, International Plaza, Singapore 079903
Visit website: Diamond Agency SingaporeCall +65 9634 5089Full profile: Diamond Agency Singapore
Frequently asked questions
Can I visit a maid agency in the CBD at lunchtime?
Yes. Sapphire Maids on Shenton Way and the International Plaza agencies by Tanjong Pagar MRT are all walkable from most CBD offices. Book ahead, as helper interviews are usually scheduled.
How do I check a maid agency’s licence?
Search the agency’s name or licence number in MOM’s Employment Agencies Directory. If the number is not on the agency’s website, ask for it before paying anything.
Which agency here is suited to elderly care?
Sapphire Maids, Status Maids and Faith Recruiters all mention elderly care on their websites. Faith Recruiters also mentions candidates with experience caring for disabled people.
How much is the agency fee?
Sapphire Maids publishes an agency fee from S$388. The other agencies here do not publish a fee on the pages we checked, so ask each one for a written quote.
Which MRT station is closest to International Plaza?
Tanjong Pagar (EW15) on the East-West Line. International Plaza is next to the station at 10 Anson Road.
